SO, you want to be a Soulmate?
Download the app today to start earning!
When you become a Soul Origin Soulmate, everything gets just that little bit better. Not only can you skip the queues, you’ll enjoy rewards on everything you buy, receive exclusive discounts and freebies, and even a free treat on your birthday.
Your Digital Pass Has a New Home!
Your Soulmates digital wallet pass has been switched off, and your pass has moved to the Soul Origin app. All your points and rewards are safe; nothing has been lost. It takes less than two minutes to get set up, and everything works exactly as it did before, just in a better place.
Here is how to get sorted:
1. Download the Soul Origin app
Search Soul Origin on the App Store or Google Play. Free to download.
2. Log in with your email
Use your registered email as your username. Forgotten your password? Select Forgot Password and reset it in seconds.
3. Add your pass to your wallet
Tap Account in the bottom right corner of the app. Select Add to Wallet. Done.
Need help? Contact us here, and we will get you sorted.
Why is my digital wallet pass no longer working?
Your Soulmates digital pass has moved to the Soul Origin app. The wallet pass you previously used has been switched off and your pass now lives in the Soul Origin app instead. The good news is that all your points and rewards are still intact, nothing has been lost. It takes less than two minutes to get set up in the app.
How do I access my Soulmates pass now that my digital wallet is no longer working?
Download the Soul Origin app from the App Store or Google Play, it is free. Log in using your registered email address as your username. Once you are logged in, tap Account in the bottom right corner and select Add to Wallet. Your Soulmates pass will be ready to use in store straight away.
How do I sign up?
You do you. There’s two super simple ways to become our Soulmate;
1. Download the Soulmates App and register.
2. Head into any Soul Origin store, pick up a card, visit soulorigin.com.au, and register.
Why register my card?
Because registering means getting all the benefits, like your $5 reward, special birthday treat and our exclusive offers. You wouldn’t want to miss out on those, right.
What are Soulmate Reward Points?
Every time you visit us, you receive one point. Once you have 5 points we reward you with up to $5 off your next visit! *The best part is the points are automatically added to your account, so say goodbye to the days of scrolling through your emails to find a voucher.
Can I accrue points on top of a discount offer?
Now that would be amazing! Unfortunately, Soulmates Points are only awarded on full priced food and drinks. Sorry.
Isn’t it time we became Soulmates?
